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Delivery Information

                                               

DELIVERY TIME

Goods will be despatched as quickly as is possible, in most cases within 24 hours of receipt of order/ payment, but can not be guaranteed as All Valves Online Ltd 
use a network of manufacturers' UK or EU representatives for non-stocked products and shipments from these points are not under our direct control. Should items ordered be out of stock AllValves Online Ltd will contact you to advise you of the earliest anticipated delivery date.

Bulk or box quantity orders will generally be despatched in 2-3 weeks following payment, however should items ordered be out of stock All Valves Online Ltd will contact you to advise you of the earliest anticipated delivery date.


DELIVERIES TO UK MAINLAND ADDRESSES


Delivery will in most cases be by overnight carrier, the actual carrier used will vary depending on whether we ship from our UK warehouse in Worcestershire, or direct from one of our manufacturers' UK agents.
Delivery can be attempted between 0800 to 1730 hours and whilst carriers generally try to deliver in the morning, should your require a guaranteed pre-noon delivery, you must select this option when placing your order so that the extra charge for this service can be applied.

AllValves Online Ltd where possible, will typically use one of the following major courier companies:                                                

UK NON-MAINLAND ADDRESSES

Delivery to UK non-mailnland addresses, typically Scottish highlands, or Northern Ireland, will take up to 3 days from despatch. Next day or timed deliveries can not be offered for these delivery areas.

FAILED DELIVERIES

We require that all deliveries are signed for as proof of delivery. Should the carrier be unable to receive a signature, the goods will not be delivered and a card left to advise (a) that delivery was attempted, (b) the time and date they attempted the delivery and (c) a contact number you can call to receive information on how to recover your delivery.

NON UK DESTINATIONS

We can now offer a delivery service to non UK destinations, goods are offered typically 'ex our UK warehouse' for export orders. We have already began shipping to USA, Africa, Australia, Asia and Europe. Please contact us today with your export enquiry.